FAQs

Why choose Uniphy?

We’ll discuss how we work, so you can choose whether you want to work with us or not, then we’ll listen to you and work with you to understand what the issues are and how we work towards resolving them. We define, your expectations and goals, and discuss regularly how you feel about your journey..

How do I make an appointment?

Review the counsellor profiles on the ‘meet the team’ page and look at our biopics. When you have selected the therapist you wish to meet, complete the enquiries page, or contact us through any one of the many contact channels we offer. We can have a chat on the phone and arrange a time to meet face to face or online.

What kind of training do your counsellors have?

We’ve qualified with an accredited British Association for Counselling and Psychotherapy (BACP) and United Kingdom Council for Psychotherapy (UKCP) accredited Diploma in Psychotherapeutic Counselling and Psychotherapy and are registered members of the BACP and UKCP. We have strict ethical and best practice standards and are registered with the Information Commission Office (ICO) to uphold GDPR legislation.

Where do therapy sessions take place?

We offer both face to face and online sessions working from Studio 4 in the centre of Newcastle Upon Tyne in a building that offers safe and secure access and has been furnished with effective emotional and psychological support in mind. We have comfortable seating in a well-lit and spacious studio. 

I’ve had counselling in the past and it wasn’t a great experience. Why will this be any different?

Sadly, it is not uncommon to hear this, but at Uniphy we work hard to offer a tailored approach that fits your needs. The therapeutic relationship is very important and fundamental to the experience. We value the importance of working with the right person and take the necessary steps to find the best fit for you.

Counsellors and Therapists never give a straight answer. They always answer with a question, and never give solid advice. Why?

We each have our own reasons for needing support and those individual therapeutic goals and objectives need to be clear and worked towards; but at the root of all good therapy is autonomy. It’s a means by which we sit alongside you, and guide towards an insight that strengthens your self-governance. A technique to help with this is ‘reflective listening’, which involves responding to a client's statements or questions with another question, helping the client explore thoughts and feelings more deeply.